HobbyTown USA
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2085 Montiel Road
San Marcos,
CA
92069
United States
760 739 0672
No email listed
website
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Comments
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Kevin Smith
- March 25, 2008
Let me start by saying I had been a customer of this business for years. I purchased a RC Car for my son over Christmas. In a nutshell when I went to return the item two hours later, I was told they would not take it back. The owners wife rolled her eyes at me, was extremely rude, and made it seem as though this was a personal assault against her, not a business transaction. After several conversations I was finally able to return the item for a $30.00 "re-stocking fee". Both the owner and his girlfriend were extremely rude, impatient, and unprofessional. I called there corporate and never received a phone call back. I am a small business owner as well. If I conducted my business like this I would have no customers. I will never return to this business again.
